Setting a price, and exactly what Artmire takes when it sells.
You set two prices and a shipping rate. Artmire takes a commission when something sells, and nothing at any other time.
Item Price is what you are selling for, and the only figure a buyer is ever charged.
Market Price is what the item is worth elsewhere — your own estimate, not a price it once carried here. When it is higher than your asking price, buyers see it struck through beside yours, the saving appears as a percentage on the photo, and the item joins the Sale tab.
Nothing checks that a market price is real. If an item has no honest comparison, put the same figure in both fields — an inflated one is an invented discount, and a buyer who recognises it stops trusting the rest of your shop.
A market price equal to or below your asking price simply produces nothing: no strike-through, no percentage, no Sale tab. That is the correct way to say "no saving".
You set what it costs to send a parcel, per destination, in your shipping profiles — and you are the one who posts it. The buyer pays it on top of the item price at checkout.
Where you have set no rate for a country and have no catch-all, shipping is charged at nothing. That is not free shipping you chose; it is a gap in your profile, and the parcel still costs you what it costs.
A commission on each sale as mentioned in the signed agreement when you opened your shop with us — a percentage of the whole amount the buyer paid, shipping included — and nothing else.
The rate is set on each item, and it is agreed with you in your contractual agreement — it is part of the arrangement when your shop is set up.
Two places, and they answer different questions.
Neither figure includes shipping. Commission is charged on the whole amount the buyer paid, shipping included, but what shipping adds depends on where the parcel is going — so there is no single net total for a listing until someone buys it and names an address.
Each item is priced in euros or dollars, and the buyer is charged in the currency you chose. Nothing is converted for them, and nothing is converted for you — so pick the currency you actually want to be paid in, and keep to it if you can.
A buyer whose bank is in another currency will see a slightly different figure on their statement. That is their bank's rate and their bank's fee; it changes nothing about what you are owed.
While an item is unpublished, edit it freely. Once it is live, whether you can change the price yourself depends on whether your shop has publishing rights — otherwise ask us and we will do it.
What a price change reaches, and what it does not:
Artmire calculates no tax, adds none to a buyer's total, and withholds none from what you are paid. What you owe on your sales is between you and your own tax authority.
The Customs & Taxes section of your shop policies is prose you write for buyers about duties on parcels going abroad. It is an explanation, not a calculation, and nothing on Artmire acts on it.
Not at the moment of payment. Artmire collects from the buyer, and what you are owed reaches you by bank transfer against an invoice — seven days after the parcel arrives at the earliest, and then on the schedule you choose in Shop Settings.