The label on every negotiation in your Offers list, and what you can do about it.
Every negotiation you have going sits in Offers in your account, each with a coloured label saying where it stands. There are five of them, and the colour tells you as much as the words.
The list is split into four tabs, one per status, each with a count beside its name:
Pending opens first, because it is the only one still in play. A negotiation changes tab on its own as it is answered, and the counts follow — nothing is hidden, each one sits in the tab its label describes. The tab you leave open is the one you come back to.
The rule about how many offers may be sent — three each way per item — is shown on the Pending tab only. On the other three there is nothing left to send.
Shown in red, and the only label that means you need to do something. The seller has answered with a counter offer, and it is your turn to accept it, decline it, or come back with another figure of your own.
The line above it counts down how long you have. Let it run out and the offer expires — the seller does not wait indefinitely, and the turn is spent either way.
Red is the only colour used on this page that asks for an action. It is the same red used on the account menu badge, so a red dot in the menu and a red label here are the same thing seen from two distances.
Grey. Your offer has been sent and the seller has 24 hours to answer it. There is nothing to do but wait — you cannot withdraw an offer, and you cannot send another on the same item while this one is live.
If they do nothing, it expires by itself.
Green, and the one you want. The price is agreed, an order has been created for you at that amount, and a Complete the purchase button appears on the row.
Accepted does not mean bought. You have 24 hours from acceptance to pay, and the item stays on sale to everyone else until you do. Miss the window and the order re-prices to the current listed price — the item is still yours to buy, just not at the agreed price.
Grey. The seller has said no to this particular figure. It closes that offer, not the item and not the conversation: you can send another offer straight away if you have turns left, and the seller may well accept a different number.
A decline is not an explanation. If you want to know whether you were close, ask them.
Grey. Nobody answered within 24 hours. It can happen on either side — your offer that the seller never opened, or their counter that you did not get back to.
The turn it used is gone, but nothing else is: you can open a new negotiation on the same item as long as you have turns remaining.
Internally an offer that has been answered with a counter is marked "countered", but that label is never shown to you. The counter itself is the next entry in the offer history, so saying it twice would only be noise. If you are looking at a negotiation and wondering what happened to an earlier figure, read down the history — every offer, and what became of it, is listed in order.
Beyond the label, each row in your Offers list carries the amount offered, the listing's own price struck through beside it when the two differ, the other party's name and picture, and a See details button that opens the full history of that negotiation.